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Castlefield Collection Reviews

Nothing makes us happier than knowing we helped create a positive experience around such a special moment in your life. Check out our reviews below or submit your own.

Will L.

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Jordan was incredible to work with during this entire process. I was just a guy who didn’t know what he was doing and am so thankful I came across Castlefield Collection when looking for an engagement ring.
Jordan was able to help me construct the ring exactly the way I wanted it and made recommendations which improved the look of the ring. You can tell Jordan has a lot of experience! My now fiancé not only loves the ring but so does everyone else who lays their eyes on it. I was amazed by the feedback! Your expectations will be exceeded and you will definitely not be disappointed if you chose Castlefield Collection! - Via Google Reviews

Savannah C.

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words cannot describe the beauty of this ring! the stones are all so stunning and so sophisticated. i saw it and instantly fell in love! the workmanship is fantastic and you can tell that it’s not just from some big corporation out to get your last cent. it’s made with love and appreciation from someone who really values quality! Forever worth the investment!! - Via Google Reviews

Samantha L.

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Castlefield did an amazing job communicating about the order after it was placed, providing updates and timely estimations on delivery! The ring itself was everything I could’ve dreamed of and more! It is beautifully crafted and I receive compliments on it every time I am
out. Castlefield collection hit it out of the park and helped to make my proposal everything I could’ve dreamed. - Via Google Reviews

Carlie D.

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I'm incredibly proud of the ring I was able to get my girlfriend (now fiancé, yay!!). Jordan was so amazing with helping me figure out what I wanted and building the perfect ring for me. Her response time was quick and let me know what stages my ring was at with pictures. I'm still in complete awe with this beautiful ring! Thank you so much Jordan and the team. - Via Google Reviews

David C.

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I cannot sing the praises of this business and Jordan (the owner) high enough. My wife and I were shopping around for a particular style of ring, possibly custom. The discussion with Jordan was meant to be exploratory but we were immediately convinced to go ahead with the design and purchase. We ended up with a custom ring that was perfect, absolutely beautiful, and no more expensive than off-the-rack rings at other stores. At all stages, Jordan went above and beyond. Simply awesome. We will definitely be back. - Via Google Reviews

Tessa D.

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I absolutely loved the ring I received from Castlefield collection! Not only that but when me and my fiancée went, we didn’t feel pressured. Most places he went to he said the sales people hounded him trying to pressure him into buying the most expensive rings, seeming like they didn’t care. We had a totally different experience with Castlefield collection. We were told upfront about costs and weren’t surrounded by thousands of rings making the decision much harder. Also Jordan is the most educated person we have met when it comes to engagement rings. She has many videos explaining the best type of rings to get that are durable and so much more I haven’t seen from any other person selling engagement rings.
Thank you so much Jordan!! - Via Google Reviews

Tevin H.

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Fantastic experience. Jordan was professional, courteous, attentive, and patient. She answered all of my question, thoroughly assuaging and concerns or unknowns. I described my design with words and some pictures, but Castlefield Collection brought it to life. Though multiple designs and re-designs, she worked until her product matched my vision. I couldn’t be happier with the final ring! I will most certainly be back to design the accompanying band in the near future. I cannot recommend Jordan and Castlefield Collection enough ! - Via Google Reviews

Will L.

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Josh W.

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I'm always a little leery of ordering custom jewelry unless I have a prior relationship with the jeweler, but I took a chance with Jordan. A few things of note.
1. Who doesn't want to support a kick-ass female business owner? I DO!
2. Who doesn't want friendly service that is fast and honest? I DO!
3. Who doesn't want the EXACT product you designed delivered on time or early? I DO!

I can't speak highly enough of the quality of product and the service I received. I already have three friends asking for her information so she can work with them, too. You will not be disappointed. - Via CastlefieldCollection.com

Kristina M.

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Loved my experience with Castlefield Collection! I thought Jordan was super patient and detail-oriented. We considered a lot of different options before I was able to decide on the perfect design for me. My ring arrived and I am so happy with how stunning and sparkly it is! High quality ring and high quality experience from start to finish!! - Via Google Reviews

Sergei R.

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Jordan (the owner) was very responsive and helpful when I contacted her to design a custom ring for my now fiancé. Even though I asked for a few adjustments to the design, she was very patient and never made me feel like I was asking too much. I was quoted 8 weeks for the ring to be created but it ended up only taking about a month! Overall, I’m really happy with how smooth the process was and my fiancé loves her ring. - Via Google Reviews

Sergei R.

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Silvio B.

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Was hesitant to order such an important thing without being able to visit in-person first, but I'm really happy I did. The ring is really beautiful and my fiance can't stop staring at it. The entire process was very smooth. Only issue was that unfortunately I ordered the wrong size ring and didn't realize until my fiance put it on, but Jordan was able to resize it very quickly for free which was amazing. Really appreciate that kind of customer service. Thank you! - Via Google Reviews

Rene H.

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I ordered one of the free sticker sheets and it is such a brilliant idea. I really thought I wanted a radiant but when I tried the stickers, I realized ovals look way better on me! The envelope was so pretty too. I'm excited to order a real ring from you guys next. - Via CastlefieldCollection.com

Al M.

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The ring arrived and turned out great! Jordan was very easy to work with and responded to all of my questions. I appreciate the attention to detail, including the free shipping. Thanks! - Via Google Reviews

Steve E.

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Great.. My (now) wife loves the ring. Custom made exactly as I wanted it and we're both very happy.. Real gold and everything. Thank you. - Via Google Reviews

McKenzie S.

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AMAZING!!! I ordered a custom ring with a blue moissanite and the sparkle is UNREAL. Worth every penny! Highly recommend! - Via CastlefieldCollection.com

Clarissa G.

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I purchased the most beautiful custom made Moissanite earrings from Castlefield Collection. Jordan (the owner of the company) scheduled a call with me so we could talk about what I was envisioning for them to look like, the price point, and when they could be ready for. I appreciate Jordan sending the mock-up drawings of the earrings and what the final product looked like before shipping them to me. Communication was 10/10, and the wait time wasn’t too long. The head office is in Toronto, and I’m happy I was able to support local as opposed to shopping from a big box store. I will definitely consider purchasing from Castlefield Collection again and recommend to friends and family! - Via Google Reviews

Joseph P.

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I received a gorgeous ring for a great price and had excellent service from Jordan throughout the process. Highly recommend purchasing from here! - Via Google Reviews

Dante D.

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Amazing customer service!! Frequent updates to keep us informed throughout the whole process! We absolutely love our beautiful ring! 10/10 - Via Google Reviews

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